IT Computer Services
IT computer services – There are several possible reasons why a
desktop, laptop, or tablet computer might not power on, so it’s very
important that you step through a complete troubleshooting procedure
like the one I’ve outlined below.
Power button/switch, usually located on the front of a desktop computer’s case, or on the top or side on a laptop or tablet
Power switch on the back of the computer, usually just on a desktop
Power switch on the power strip, surge protector, or UPS, if you’re using any of them
Check for disconnected computer power cable connections. A loose or unplugged power cable is one of the top reasons why a computer won’t turn on.
Laptop & Tablet Tip: Even though your computer runs on a battery, you should make sure that the AC adapter is plugged in properly, at least during troubleshooting. If you regularly keep your computer plugged in, but it has wiggled loose and now you’re battery is empty, your computer may not be getting power for this reason.
Plug your tablet, laptop, or desktop directly into the wall if it’s not already. In other words, remove any power strips, battery backups, or other power distribution devices between your PC and the wall outlet.
If your computer starts getting power after doing this, it means that something that you removed from the equation is the cause of the problem. Even if nothing improves, continue troubleshooting with the computer plugged in to the wall to keep things simple
Perform a “lamp test” to verify power is being provided from the wall. Your computer isn’t going to turn on if it’s not getting power so you need to make sure that the power source is working properly.
Note: I don’t recommend testing an outlet with a multi-meter. Sometimes a tripped breaker can leak just enough power to show proper voltage on the meter, leaving you with the assumption that your power is working. Putting a real “load” on the outlet, like a lamp, is a better option.
Are you troubleshooting this issue on a PC that you’ve just built yourself? If so, triple check your configuration! There is a decent chance that your computer isn’t powering on due to a miss configuration and not an actual hardware failure
Power button/switch, usually located on the front of a desktop computer’s case, or on the top or side on a laptop or tablet
Power switch on the back of the computer, usually just on a desktop
Power switch on the power strip, surge protector, or UPS, if you’re using any of them
Check for disconnected computer power cable connections. A loose or unplugged power cable is one of the top reasons why a computer won’t turn on.
Laptop & Tablet Tip: Even though your computer runs on a battery, you should make sure that the AC adapter is plugged in properly, at least during troubleshooting. If you regularly keep your computer plugged in, but it has wiggled loose and now you’re battery is empty, your computer may not be getting power for this reason.
Plug your tablet, laptop, or desktop directly into the wall if it’s not already. In other words, remove any power strips, battery backups, or other power distribution devices between your PC and the wall outlet.
If your computer starts getting power after doing this, it means that something that you removed from the equation is the cause of the problem. Even if nothing improves, continue troubleshooting with the computer plugged in to the wall to keep things simple
Perform a “lamp test” to verify power is being provided from the wall. Your computer isn’t going to turn on if it’s not getting power so you need to make sure that the power source is working properly.
Note: I don’t recommend testing an outlet with a multi-meter. Sometimes a tripped breaker can leak just enough power to show proper voltage on the meter, leaving you with the assumption that your power is working. Putting a real “load” on the outlet, like a lamp, is a better option.
Are you troubleshooting this issue on a PC that you’ve just built yourself? If so, triple check your configuration! There is a decent chance that your computer isn’t powering on due to a miss configuration and not an actual hardware failure
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